Privacy Policy

Privacy Policy

This Privacy Policy describes how www.lowguido.com (the “Site” or “we”) collects, uses, and discloses your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Section 1 – What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, billing address, shipping address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to help us learn about your browser, device, and operating system.

With your permission, we may send you emails about our store, new products, special offers, or other updates.

Section 2 – Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment details, place an order, arrange delivery, or process a return, we imply that you consent to us collecting it and using it for that specific purpose only.

If we ask for your personal information for a secondary purpose (e.g., marketing), we will either ask you directly for your expressed consent, or provide you with an opportunity to opt out.

How do I withdraw my consent?
If after you opt in you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, at any time. You can do this by submitting a request through our Contact Page.

Section 3 – Disclosure

We may disclose your personal information if required by Australian law (for example, under a court order, law enforcement request, or regulatory requirement) or if you violate our Terms of Service.

Section 4 – Hosting & Payment

Our store is hosted on [insert platform, e.g., Shopify / WooCommerce]. This provides us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored securely through their data storage, databases, and application servers, protected by firewalls and encryption.

Payment
If you choose a direct payment gateway, your credit card or payment details are encrypted through industry standards (PCI-DSS – Payment Card Industry Data Security Standard). Transaction data is stored only as long as necessary to complete your purchase, then deleted.

All direct payment gateways adhere to PCI-DSS requirements, ensuring the secure handling of credit card information.

Section 5 – Third-Party Services

We use third-party providers (such as payment gateways, shipping services, or analytics tools) who will collect, use, and disclose your information only to the extent necessary to perform the services they provide.

Please be aware some providers may be located overseas. By proceeding with a transaction involving these services, your information may become subject to the laws of that jurisdiction.

Once you leave our site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

Links
Our store may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

Section 6 – Security

We take reasonable precautions and follow industry best practices to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. However, no method of transmission over the internet or electronic storage is 100% secure.

Section 7 – Cookies

We use cookies to improve your browsing experience and store information such as:

Session tokens (to remember your login or shopping cart)

Visitor analytics (e.g., how you use the site)

Preferences (e.g., region, display settings)

You may opt out by disabling cookies in your browser settings, but some features of our site may not function properly.

Section 8 – Age of Consent

By using this site, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.

Section 9 – Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will take effect immediately upon posting on the Site. If we make material changes, we will notify you so you are aware of what information we collect, how it is used, and under what circumstances it may be disclosed.

If our store is acquired or merged with another company, your information may be transferred so that we may continue providing products to you.

Section 10 – Accessing Your Information

Under the Australian Privacy Principles, you have the right to access, update, or request deletion of the personal information we hold about you.

To request access or corrections, please contact us through our Contact Page. We may require verification of your identity before fulfilling your request.

Questions & Contact Information

If you would like more information, or to register a complaint, please contact me.